Privacy Policy

1. Who We Are

GuestRoots ("we", "us", "our") operates the website guestroots.com and related services. We connect travelers with pensions and guesthouses across Central Europe.

2. Information We Collect

We may collect the following information when you use our services:

• Account data: name, email address, and profile photo when you sign in via Google or another authentication provider.
• Inquiry data: messages and contact details you provide when contacting a pension through our platform.
• Usage data: pages visited, search queries, browser type, device information, and IP address collected automatically.
• Cookies: session cookies for authentication and analytics cookies to improve our service.

3. How We Use Your Information

• To provide and maintain our service, including account authentication.
• To facilitate communication between travelers and pension owners.
• To improve, personalize, and expand our platform.
• To communicate with you about updates, support, and promotional offers (with your consent).
• To detect and prevent fraud or abuse.

4. Data Sharing

We do not sell your personal data. We may share information with:

• Pension owners: when you submit an inquiry, your contact details are shared with the relevant listing owner.
• Service providers: hosting, analytics, and authentication providers that help us operate the platform.
• Legal requirements: when required by law or to protect our rights.

5. Data Security

We use industry-standard measures to protect your data, including encrypted connections (HTTPS), secure authentication via OAuth 2.0, and restricted access to personal data. However, no method of transmission over the internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to access, correct, delete, or export your personal data. To exercise these rights, contact us at privacy@guestroots.com.

7. Third-Party Services

We use Google OAuth for authentication. When you sign in with Google, their Privacy Policy applies to the data they collect. We only receive your name, email, and profile photo from Google.

8. Changes to This Policy

We may update this policy from time to time. We will notify you of significant changes by posting the new policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, contact us at privacy@guestroots.com.